16. Travel and accommodation

Conversation 16, B1. Travel and accommodation. Useful phrases. Listen and repeat.

My train was canceled. What are my options?

My suitcase hasn't arrived. Where can I report it?

The room isn't what I booked. Could you help me?

Would it be possible to stay one more night?

Where can I leave my luggage after checkout?

The air conditioning isn't working. Could someone take a look at it?

Conversation 16, B1. Dialogue: A hotel problem.

A Hello. I'm in room 214. I'm afraid there's a problem with my room.

B I'm sorry to hear that. What's wrong?

A I booked a room with a shower, but this one only has a bath, and the air conditioning isn't working.

B I apologize. Let me see what I can do... I can move you to room 305.

A Thank you. And would it be possible to stay one more night?

B Yes, the room is free until Sunday.