17. On the phone and online

Conversation Workbook, level B1, lesson 17. On the phone and online.

Exercise 3. Listen to the conversation. Calling a language school.

Good morning, Bridge Language School. How can I help you?

Good morning. I'm calling about the summer English course you advertised online.

Of course. Which course are you interested in – the intensive one or the evening one?

The intensive one. Could you tell me the dates, please?

It runs from July seventh to July twenty-fifth, Monday to Friday, nine to one.

Sorry, could you repeat the dates, please?

July seventh to July twenty-fifth.

Thank you. And how much does it cost?

It's four hundred and fifty dollars, including the books.

How can I sign up?

Just send an e-mail to courses@bridge-school.com.

Let me read that back to you: courses at bridge dash school dot com.

That's right. Hold on a second, please ... Sorry. Is there anything else?

No, that's all. Thanks for your help. Have a nice day.

Exercise 4. Your turn. Listen, stop the recording and answer. Then listen to a possible answer.

A.

Good morning, Sunny Camp. How can I help you?

Good morning. I'm calling about the summer job you advertised.

B.

This is the main office.

Could you put me through to the reception, please?

C.

The number is 604 381 227.

Could you repeat the number, please?

D.

My e-mail is eva.novak@mail.cz.

Let me read it back to you: eva dot novak at mail dot cz.

E. In a video call, your teacher's face isn't moving.

Sorry, your screen is frozen.

F. Your classmate is talking but you can't hear him.

I think you're on mute.

This is the end of the recording.