Topic 10 · Services in Everyday Life

Services in Everyday Life. Part 1: Services in Town.

service

customer

clerk

opening hours

appointment

waiting area

counter

form

receipt

fee

available

convenient

a dry cleaner's

an internet provider

Useful phrases.

I need to use a local service this afternoon.

Could you tell me the opening hours, please?

I would like to make an appointment for next week.

The service was quick, polite, and helpful.

Services in Everyday Life. Part 2: Bank and Money Services.

bank account

cash

debit card

credit card

ATM

withdraw money

deposit money

transfer

balance

online banking

password

exchange rate

a gas station

a petrol station

a courier

Useful phrases.

I usually pay by card, but I keep some cash with me.

I need to withdraw money from an ATM.

Please check whether the transfer has arrived.

I never share my password or bank details.

Services in Everyday Life. Part 3: Post Office and Parcels.

mail

envelope

stamp

a package

a parcel

tracking number

sender

recipient

delivery

pick up

signature

a car service

a customer helpline

Useful phrases.

I need to send this package to another city.

Could I get a tracking number for the parcel?

The recipient has to sign for the delivery.

I will pick up the package after work.

Services in Everyday Life. Part 4: Personal Care and Appointments.

hairdresser

barber

haircut

wash and blow dry

nail salon

beauty salon

treatment

an appointment

a booking

cancel

reschedule

style

satisfied

a locksmith

insurance

Useful phrases.

I would like a shorter haircut, but not too short.

Do you have an appointment available on Friday?

I have to cancel because I am not feeling well.

I am very satisfied with the result.

Services in Everyday Life. Part 5: Repairs and Customer Service.

repair

technician

mechanic

plumber

electrician

broken

leak

warranty

return

refund

complaint

replace

a SIM card

Useful phrases.

My phone is broken, so I need a repair.

The technician will arrive between ten and noon.

I would like to return this item and ask for a refund.

Could you explain what is covered by the warranty?